At Cassius Wild, we are committed to delivering your adventure-ready gear securely and efficiently, no matter where you are in the world.

Order Processing

All orders are processed within 1–3 business days after confirmation. Once your order has been processed, you will receive a confirmation email with your order details.

Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Confirmation and Tracking

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number (where applicable). Tracking information may take up to 24 hours to update after your package has been dispatched.

Cash on Delivery Orders

All purchases at Cassius Wild are completed via Cash on Delivery (COD). Please ensure someone is available at the delivery address to receive and pay for your order.

Delivery Partners

We work with trusted local and international courier services to ensure your order arrives safely and in excellent condition. The delivery partner handling your order will be based on your location and the type of product ordered.

Order Issues or Delays

If there are any issues with your order (such as address confirmation or delivery failure), our support team will contact you directly via email or phone. Please ensure your contact details are accurate at the time of ordering.

Packaging

We take care in packaging your order to ensure products arrive in perfect condition. If your order arrives damaged, please contact us immediately at [email protected] with your order number and photos of the package.

Contact Us

For any questions or concerns about your shipment, feel free to contact us:

Cassius Wild
Email: [email protected]